- Mantid Programme Board - lists.mantidproject.org

Update to 22nd Nov agenda - Communication

by Sarah Foxley - STFC UKRI

Dear all, Following on from our discussions around communication regarding deprecating algorithms in Mantid I've added Communication as a discussion point under AOB on the agenda for the 22nd November. From my point of view it is not just communicating about deprecating algorithms that needs working out. I'm mindful that both developers and users are making assumptions about how the other side are working with the communication channels currently available. Inevitably these assumptions are wrong. One example of this is the error reporter. Did you know that very few of the error reports submitted provide developers with enough information to investigate? More often than not without enough contact details (i.e. an e-mail address) to ask for more information we cannot do anything with the reports. For example we received around 216 error reports in September. We are unable to quantify how many we were able to respond to (we currently don't have a way of recording this) however I would estimate it's likely to be less than 20% if not in fact lower. I feel that if we don't get our communication right then users will continue to get frustrated by the lack of information, lack of progress with fixing/improving the software and ultimately stop using Mantid altogether. I would very much value being able to discuss this further with you all on the 22nd November. All the best Sarah Sarah Foxley Mantid Team Leader and Mantid Project Manager Science and Technology Facilities Council Phone - 01235 446938 sarah.foxley(a)stfc.ukri.org<mailto:sarah.foxley@stfc.ukri.org> She/Her/Hers [stfc_logo]

2 years, 1 month

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Communicating with Mantid Users

by Sarah Foxley - STFC UKRI

Dear all, Several of us are currently attending the Mantid Developer meeting at SNS. One of the things that has come up is deprecating algorithms that are no longer in use. The first step is to put together a policy for how we do it. This will include things like steps to take to ensure an algorithm is suitable for deprecation and how long we leave between initial deprecation notice and removal. It strikes me that I don't feel I have an adequate grasp of how we are communicating with our users at ISIS. As far as I'm aware we have the announcements e-mail list (but not sure who looks at these e-mails), the forum (which is rarely used) and sub team leads meeting/e-mailing their contacts. I also know information like deprecations are in the release notes/help but are people seeing this and are these methods a little late in the process? I'm wondering if there are other informal ways we've been communicating? Are there better ways we could get news out? Rather than trying to discuss this via e-mail is this something we can discuss at our MPB meeting on 22nd November? Thanks Sarah Sarah Foxley Scientific Software Engineer & Mantid Project Manager Science and Technology Facilities Council Phone - 01235 446938 sarah.foxley(a)stfc.ukri.org<mailto:sarah.foxley@stfc.ukri.org> She/Her/Hers [stfc_logo]

2 years, 2 months

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Re: Mantid Programme Board

by Pascal Manuel - STFC UKRI

Thanks Rob Sent from my iPhone > On 19 Sep 2023, at 11:40, Robert Applin - STFC UKRI <robert.applin(a)stfc.ac.uk> wrote: > > Edit: Moved to 15:30 to 17:00 > > Hi all, > > Judging by the doodle poll, this is the best time for the next MPB meeting. Please see the Agenda for this meeting here [docx icon] MPB Agenda 2023-11-22.docx<https://stfc365.sharepoint.com/:w:/s/MantidProgrammeBoard/EY_OkATqML5Gmi7On…> > > Please let me know if you will be unable to make this meeting. > > Kind Regards, > Rob > > [https://st2.zoom.us/static/6.3.15665/image/new/ZoomLogo_110_25.png]<http://zoom.us/> > Hi there, > Robert Applin - STFC UKRI is inviting you to a scheduled Zoom meeting. > Join Zoom Meeting<https://ukri.zoom.us/j/96469047391> > Phone one-tap: > US: +13863475053,,96469047391#<tel:+13863475053,,96469047391> or +15074734847,,96469047391#<tel:+15074734847,,96469047391> > Meeting URL: > https://ukri.zoom.us/j/96469047391 > You can test your connection prior to the meeting here: https://ukri.zoom.us/test > Join by Telephone > For higher quality, dial a number based on your current location. > Dial: > > US: +1 386 347 5053 or +1 507 473 4847 or +1 564 217 2000 or +1 646 931 3860 or +1 669 444 9171 or +1 669 900 6833 or +1 689 278 1000 or +1 719 359 4580 or +1 929 205 6099 or +1 253 205 0468 or +1 253 215 8782 or +1 301 715 8592 or +1 305 224 1968 or +1 309 205 3325 or +1 312 626 6799 or +1 346 248 7799 or +1 360 209 5623 or 833 928 4610 (Toll Free) or 877 853 5257 (Toll Free) or 888 475 4499 (Toll Free) or 833 548 0276 (Toll Free) or 833 548 0282 (Toll Free) or 833 928 4608 (Toll Free) or 833 928 4609 (Toll Free) > Meeting ID: > 964 6904 7391 > International numbers<https://ukri.zoom.us/u/abSCSC3b9T> > Join from an H.323/SIP room system > H.323: > 162.255.37.11 (US West) > 162.255.36.11 (US East) > 115.114.131.7 (India Mumbai) > 115.114.115.7 (India Hyderabad) > 213.19.144.110 (Amsterdam Netherlands) > 213.244.140.110 (Germany) > 103.122.166.55 (Australia Sydney) > 103.122.167.55 (Australia Melbourne) > 69.174.57.160 (Canada Toronto) > 65.39.152.160 (Canada Vancouver) > Meeting ID: > 964 6904 7391 > SIP: > 96469047391(a)zoomcrc.com > Skype for Business (Lync) > https://ukri.zoom.us/skype/96469047391 > Skype on a SurfaceHub > SIP: 96469047391(a)lync.zoom.us<https://ukri.zoom.us/skype/96469047391> > > > _______________________________________________ > Mantid Programme Board mailing list -- mpb(a)mantidproject.org > To unsubscribe send an email to mpb-leave(a)mantidproject.org

2 years, 3 months

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Mantid Programme Board

by Robert Applin - STFC UKRI

Edit: Moved to 15:30 to 17:00 Hi all, Judging by the doodle poll, this is the best time for the next MPB meeting. Please see the Agenda for this meeting here [?docx icon] MPB Agenda 2023-11-22.docx<https://stfc365.sharepoint.com/:w:/s/MantidProgrammeBoard/EY_OkATqML5Gmi7On…> Please let me know if you will be unable to make this meeting. Kind Regards, Rob [https://st2.zoom.us/static/6.3.15665/image/new/ZoomLogo_110_25.png]<http://zoom.us/> Hi there, Robert Applin - STFC UKRI is inviting you to a scheduled Zoom meeting. Join Zoom Meeting<https://ukri.zoom.us/j/96469047391> Phone one-tap: US: +13863475053,,96469047391#<tel:+13863475053,,96469047391> or +15074734847,,96469047391#<tel:+15074734847,,96469047391> Meeting URL: https://ukri.zoom.us/j/96469047391 You can test your connection prior to the meeting here: https://ukri.zoom.us/test Join by Telephone For higher quality, dial a number based on your current location. Dial: US: +1 386 347 5053 or +1 507 473 4847 or +1 564 217 2000 or +1 646 931 3860 or +1 669 444 9171 or +1 669 900 6833 or +1 689 278 1000 or +1 719 359 4580 or +1 929 205 6099 or +1 253 205 0468 or +1 253 215 8782 or +1 301 715 8592 or +1 305 224 1968 or +1 309 205 3325 or +1 312 626 6799 or +1 346 248 7799 or +1 360 209 5623 or 833 928 4610 (Toll Free) or 877 853 5257 (Toll Free) or 888 475 4499 (Toll Free) or 833 548 0276 (Toll Free) or 833 548 0282 (Toll Free) or 833 928 4608 (Toll Free) or 833 928 4609 (Toll Free) Meeting ID: 964 6904 7391 International numbers<https://ukri.zoom.us/u/abSCSC3b9T> Join from an H.323/SIP room system H.323: 162.255.37.11 (US West) 162.255.36.11 (US East) 115.114.131.7 (India Mumbai) 115.114.115.7 (India Hyderabad) 213.19.144.110 (Amsterdam Netherlands) 213.244.140.110 (Germany) 103.122.166.55 (Australia Sydney) 103.122.167.55 (Australia Melbourne) 69.174.57.160 (Canada Toronto) 65.39.152.160 (Canada Vancouver) Meeting ID: 964 6904 7391 SIP: 96469047391(a)zoomcrc.com Skype for Business (Lync) https://ukri.zoom.us/skype/96469047391 Skype on a SurfaceHub SIP: 96469047391(a)lync.zoom.us<https://ukri.zoom.us/skype/96469047391>

2 years, 3 months

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Mantid Programme Board

by Robert Applin - STFC UKRI

Hi all, Judging by the doodle poll, this is the best time for the next MPB meeting. Please see the Agenda for this meeting here [?docx icon] MPB Agenda 2023-11-22.docx<https://stfc365.sharepoint.com/:w:/s/MantidProgrammeBoard/EY_OkATqML5Gmi7On…> Please let me know if you will be unable to make this meeting. Kind Regards, Rob [https://st2.zoom.us/static/6.3.15665/image/new/ZoomLogo_110_25.png]<http://zoom.us/> Hi there, Robert Applin - STFC UKRI is inviting you to a scheduled Zoom meeting. Join Zoom Meeting<https://ukri.zoom.us/j/96469047391?from=addon> Phone one-tap: US: +13863475053,,96469047391#<tel:+13863475053,,96469047391> or +15074734847,,96469047391#<tel:+15074734847,,96469047391> Meeting URL: https://ukri.zoom.us/j/96469047391?from=addon You can test your connection prior to the meeting here: https://ukri.zoom.us/test Join by Telephone For higher quality, dial a number based on your current location. Dial: US: +1 386 347 5053 or +1 507 473 4847 or +1 564 217 2000 or +1 646 931 3860 or +1 669 444 9171 or +1 669 900 6833 or +1 689 278 1000 or +1 719 359 4580 or +1 929 205 6099 or +1 253 205 0468 or +1 253 215 8782 or +1 301 715 8592 or +1 305 224 1968 or +1 309 205 3325 or +1 312 626 6799 or +1 346 248 7799 or +1 360 209 5623 or 833 928 4610 (Toll Free) or 877 853 5257 (Toll Free) or 888 475 4499 (Toll Free) or 833 548 0276 (Toll Free) or 833 548 0282 (Toll Free) or 833 928 4608 (Toll Free) or 833 928 4609 (Toll Free) Meeting ID: 964 6904 7391 International numbers<https://ukri.zoom.us/u/abSCSC3b9T> Join from an H.323/SIP room system H.323: 162.255.37.11 (US West) 162.255.36.11 (US East) 115.114.131.7 (India Mumbai) 115.114.115.7 (India Hyderabad) 213.19.144.110 (Amsterdam Netherlands) 213.244.140.110 (Germany) 103.122.166.55 (Australia Sydney) 103.122.167.55 (Australia Melbourne) 69.174.57.160 (Canada Toronto) 65.39.152.160 (Canada Vancouver) Meeting ID: 964 6904 7391 SIP: 96469047391(a)zoomcrc.com<mailto:96469047391@zoomcrc.com> Skype for Business (Lync) https://ukri.zoom.us/skype/96469047391 Skype on a SurfaceHub SIP: 96469047391(a)lync.zoom.us<https://ukri.zoom.us/skype/96469047391>

2 years, 3 months

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MPB Minutes and next meetings

by Robert Applin - STFC UKRI

Hi all, Thanks for attending the MPB meeting last week. The minutes can be found in their usual location here [?docx icon] MPB Minutes 2023-09-05.docx<https://stfc365.sharepoint.com/:w:/s/MantidProgrammeBoard/ES2oubUiXuNMoOdbC…> The agenda for the next meeting can be found here [?docx icon] MPB Agenda (insert next date).docx<https://stfc365.sharepoint.com/:w:/s/MantidProgrammeBoard/EY_OkATqML5Gmi7On…> Please respond to the doodle poll invite sent out in a previous email - this will be for deciding the time for the next MPB meeting. Separately, I will organise a meeting to focus on prioritizing the Kanban board (this will probably be early November). Many thanks, Rob

2 years, 3 months

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Epic Prioritization Meeting

by Robert Applin - STFC UKRI

Hi all, This is a meeting specifically focusing on the prioritization of Epics on the Mantid Programme Kanban board. Please remember to add any comments to the Epics prior to this meeting. https://test-jira-3.atlassian.net/jira/software/c/projects/SS/boards/4?atlO… Kind Regards, Rob [https://st2.zoom.us/static/6.3.15519/image/new/ZoomLogo_110_25.png]<http://zoom.us/> Hi there, Robert Applin - STFC UKRI is inviting you to a scheduled Zoom meeting. Join Zoom Meeting<https://ukri.zoom.us/j/93974461439?from=addon> Phone one-tap: US: +15642172000,,93974461439#<tel:+15642172000,,93974461439> or +16469313860,,93974461439#<tel:+16469313860,,93974461439> Meeting URL: https://ukri.zoom.us/j/93974461439?from=addon You can test your connection prior to the meeting here: https://ukri.zoom.us/test Join by Telephone For higher quality, dial a number based on your current location. Dial: US: +1 564 217 2000 or +1 646 931 3860 or +1 669 444 9171 or +1 669 900 6833 or +1 689 278 1000 or +1 719 359 4580 or +1 929 205 6099 or +1 253 205 0468 or +1 253 215 8782 or +1 301 715 8592 or +1 305 224 1968 or +1 309 205 3325 or +1 312 626 6799 or +1 346 248 7799 or +1 360 209 5623 or +1 386 347 5053 or +1 507 473 4847 or 833 928 4608 (Toll Free) or 833 928 4609 (Toll Free) or 833 928 4610 (Toll Free) or 877 853 5257 (Toll Free) or 888 475 4499 (Toll Free) or 833 548 0276 (Toll Free) or 833 548 0282 (Toll Free) Meeting ID: 939 7446 1439 International numbers<https://ukri.zoom.us/u/abMFvUHKyT> Join from an H.323/SIP room system H.323: 162.255.37.11 (US West) 162.255.36.11 (US East) 115.114.131.7 (India Mumbai) 115.114.115.7 (India Hyderabad) 213.19.144.110 (Amsterdam Netherlands) 213.244.140.110 (Germany) 103.122.166.55 (Australia Sydney) 103.122.167.55 (Australia Melbourne) 69.174.57.160 (Canada Toronto) 65.39.152.160 (Canada Vancouver) Meeting ID: 939 7446 1439 SIP: 93974461439(a)zoomcrc.com<mailto:93974461439@zoomcrc.com> Skype for Business (Lync) https://ukri.zoom.us/skype/93974461439 Skype on a SurfaceHub SIP: 93974461439(a)lync.zoom.us<https://ukri.zoom.us/skype/93974461439>

2 years, 3 months

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Applin, Robert (STFC,RAL,ISIS) shared the folder "MPB" with you

by Robert Applin - STFC UKRI

[Share image] Applin, Robert (STFC,RAL,ISIS) shared a folder with you Here's the folder that Applin, Robert (STFC,RAL,ISIS) shared with you. <https://stfc365.sharepoint.com:443/:f:/s/MantidProgrammeBoard/EiIS1DxWRvxAl…> [icon] MPB [permission globe icon] This link only works for the direct recipients of this message. Open <https://stfc365.sharepoint.com:443/:f:/s/MantidProgrammeBoard/EiIS1DxWRvxAl…> [Microsoft logo] Privacy Statement <https://privacy.microsoft.com/privacystatement\>

2 years, 3 months

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Applin, Robert (STFC,RAL,ISIS) shared the folder "Agendas" with you

by Robert Applin - STFC UKRI

[Share image] Applin, Robert (STFC,RAL,ISIS) shared a folder with you Here's the folder that Applin, Robert (STFC,RAL,ISIS) shared with you. <https://stfc365.sharepoint.com:443/:f:/s/MantidProgrammeBoard/Eio7CZ4ivD1Pr…> [icon] Agendas [permission globe icon] This link only works for the direct recipients of this message. Open <https://stfc365.sharepoint.com:443/:f:/s/MantidProgrammeBoard/Eio7CZ4ivD1Pr…> [Microsoft logo] Privacy Statement <https://privacy.microsoft.com/privacystatement\>

2 years, 3 months

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MPB Mailing list

by Robert Applin - STFC UKRI

Hi all, I have set up a mailing list for the Mantid Programme Board to make communication easier - you will have probably received a Welcome email. It should now be possible to email all members of the MPB through the mpb(a)mantidproject.org<mailto:mpb@mantidproject.org> email address. Thanks, Rob

2 years, 4 months

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2025

2024

2023

Mantid Programme Board