[Mpb] Re: Communicating with Mantid Users

To your list of present communication routes, Sarah, I would add the Science Advisory Forum. Other fora that might be considered are the IDG Meeting (hits a cross-section of inst scientists), the Neutron Users Meeting (hits a subset of UK users), and an additional popup window when you first run a new version (hits all users) saying 'The following algorithms are deprecated in this release and are due to be removed in vx.x.x. If you have any concerns please contact...'? Steve From: Sarah Foxley - STFC UKRI &lt;sarah.foxley(a)stfc.ac.uk&gt; Sent: 20 October 2023 14:51 To: Manuel, Pascal (STFC,RAL,ISIS) &lt;pascal.manuel(a)stfc.ac.uk&gt;uk>; mpb(a)mantidproject.org Subject: [Mpb] Re: Communicating with Mantid Users We having been working on drafting a policy with SNS whilst we have been out there. It will be based on usage data but there are some caveats I believe. Rob was working in the group looking at the usage data. Rob - what was the outcome of that session? From: Manuel, Pascal (STFC,RAL,ISIS) <pascal.manuel@stfc.ac.uk<mailto:pascal.manuel@stfc.ac.uk>> Sent: 18 October 2023 23:40 To: Foxley, Sarah (STFC,RAL,ISIS) <sarah.foxley@stfc.ac.uk<mailto:sarah.foxley@stfc.ac.uk>>; mpb@mantidproject.org<mailto:mpb@mantidproject.org> Subject: Re: Communicating with Mantid Users I would say that almost nobody reads the announcement emails, forum, release notes.... How is the decision made to depreciate algorithms in the first place? My recollection is that we were capturing the usage, is it based on that? ________________________________ From: Sarah Foxley - STFC UKRI <sarah.foxley@stfc.ac.uk<mailto:sarah.foxley@stfc.ac.uk>> Sent: Wednesday, October 18, 2023 3:34 PM To: mpb@mantidproject.org<mailto:mpb@mantidproject.org> <mpb@mantidproject.org<mailto:mpb@mantidproject.org>> Subject: [Mpb] Communicating with Mantid Users Dear all, Several of us are currently attending the Mantid Developer meeting at SNS. One of the things that has come up is deprecating algorithms that are no longer in use. The first step is to put together a policy for how we do it. This will include things like steps to take to ensure an algorithm is suitable for deprecation and how long we leave between initial deprecation notice and removal. It strikes me that I don't feel I have an adequate grasp of how we are communicating with our users at ISIS. As far as I'm aware we have the announcements e-mail list (but not sure who looks at these e-mails), the forum (which is rarely used) and sub team leads meeting/e-mailing their contacts. I also know information like deprecations are in the release notes/help but are people seeing this and are these methods a little late in the process? I'm wondering if there are other informal ways we've been communicating? Are there better ways we could get news out? Rather than trying to discuss this via e-mail is this something we can discuss at our MPB meeting on 22nd November? Thanks Sarah Sarah Foxley Scientific Software Engineer & Mantid Project Manager Science and Technology Facilities Council Phone - 01235 446938 sarah.foxley@stfc.ukri.org<mailto:sarah.foxley@stfc.ukri.org> She/Her/Hers [stfc_logo]