FYI if you haven’t received it directly

From: STFC Cloud <STFC-CLOUD@JISCMAIL.AC.UK> On Behalf Of John Good - STFC UKRI
Sent: 31 October 2023 11:41
To: STFC-CLOUD@JISCMAIL.AC.UK
Subject: Re: STFC Cloud service update
Importance: High

Good morning,

We are pleased to inform you that the majority of the restart work for the cloud has been completed successfully.  We have restarted any VMs that were ACTIVE as of 09:20am on the 26th of October, as well as a portion of our L3 flavor VMs.  User communities can now start or recreate any remaining VMs or services at their leisure.

Note that despite this we are still operating at risk until 12:00 tomorrow.

Should you run into any issues with your VMs or the Cloud in general please raise a ticket with cloud-support@stfc.ac.uk

Additional notes:

• A small number of Hypervisors have experienced various hardware failures. We did expect this and affected User Communities will be contacted individually.
• The Openstack Swift (object store) Service is still undergoing restoration works and is to be considered Offline, further updates will follow.
• We are planning a few improvements to the Openstack Octavia (loadbalancers) service, this service may appear unstable while those works take place.

Best regards,
STFC Cloud Operations Group

From: Good, John (STFC,RAL,SC)
Sent: Monday, October 30, 2023 4:53 PM
To: STFC-CLOUD@JISCMAIL.AC.UK
Subject: STFC Cloud service update
Importance: High

Good afternoon,

We are pleased to inform you that the electrical testing in R89 was completed successfully over the weekend.  This has allowed us in the Cloud Operations Group to spend today following our procedures to restore the service and, this work has progressed well.  We are continuing to test the full VM lifecycle through all stages and once satisfied, will progress to starting up user VMs.

We will provide a further update on progress tomorrow.

Best regards,

John Good (he/him) | STFC Cloud Delivery Manager
STFC Rutherford Appleton Laboratory
Scientific Computing Department
Building R89 / F15
Harwell, Oxfordshire
OX11 0QX
Tel: +44 (0)1235 446294
E-mail: john.good@stfc.ac.uk



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