From: Facilities IT (RAL) <FITservicedesk@stfc.ac.uk>
Sent: 11 January 2024 11:29
To: Foxley, Sarah (STFC,RAL,ISIS) <sarah.foxley@stfc.ac.uk>
Subject: Ticket Update: Windows VM machines; Ticket=FIT-55334 ItemType=45056 WS=45054

 

When replying, type your text above this line.

Facilities
IT Support

For information about Facilities IT Support, including our services, full contact details, news and self-help information please visit our web site.

Service desk hours: 08:30 - 17:00 (Mon to Thu)  |  08:30 - 16:30 (Fri)
To escalate this ticket please contact Paula Emery or Simon Hodder


Ticket Number: FIT-55334

YOUR TICKET HAS BEEN UPDATED IN THE FACILITIES IT SERVICE DESK

Subject: Windows VM machines

Status: Waiting for Customer

Assigned to: Olja Borojevic;

Ticket Description: (newest entry at the top)

11/01/2024 11:28 am | Olja Borojevic:
Hi Sarah,

The VMs have a 16GB startup memory and then it has a maximum of 64GB .
If you would like me to change the startup memory to more memory like 24GB i will need to shutdown the VM. Could you please let me know when is the best time to make a change .  

Best regards,
Olja


11/01/2024 11:08 am | Sarah Foxley - STFC UKRI:

Dear FIT,
 
We currently have 4 Windows Virtual Machines for use on our development pipeline for Mantid. These are hosted by FIT. At present these machines only have 16GB RAM. We are finding this is not enough for our needs. Would it be possible to get VMs with more RAM?
 
Many thanks
 
Sarah Foxley
 
(copying in Mantid DevOps Team for info)
 
Sarah Foxley
Mantid Team Leader and Mantid Project Manager
Science and Technology Facilities Council
Phone – 01235 446938
sarah.foxley@stfc.ukri.org
She/Her/Hers

 


Email sent by:sarah.foxley@stfc.ac.uk


# Ticket Update - Contact #